Last updated: March 24, 2026
Introduction
Alsama Group (AL SHAMEKH AL SAMA DOCUMENTS CLEARING SERVICES CO. L.L.C) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Full name
- Phone number and WhatsApp number
- Email address
- Business activity type and service preferences
- Browser and device information (via cookies and analytics tools)
- IP address and approximate geolocation data
How We Use Your Information
- Responding to your consultation requests and providing our services
- Sending you relevant information and service updates
- Improving our website and user experience
- Internal analytics and reporting
- Complying with UAE legal and regulatory requirements
Data Protection
We implement appropriate security measures including SSL encryption, access controls, and secure storage to protect your personal information. We never sell your personal data to third parties.
Cookies & Analytics
Our website uses cookies and Google Analytics to analyze traffic and improve user experience. These tools collect anonymous information about how you use our website. You can control cookie preferences through your browser settings.
Third-Party Sharing
We only share your personal information with third parties in the following cases: with your consent, to provide requested services (such as coordination with banks or service providers), or when required by law.
Data Retention
We retain your personal information for as long as necessary to provide our services or comply with legal obligations. After that period, data is securely deleted or anonymized.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of marketing communications
- Request restriction of processing of your data
UAE Regulatory Compliance
This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and applicable data protection regulations.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: [email protected]
- Phone: +971564803939
- Address: Dubai Branch 1: Tamani Art Offices Tower, Office 1533, 15th Floor, Al Asayel Street, Business Bay, Dubai, UAE